I enjoyed The help, and I think it will be a book that stays with me. Not due to it being fantastically written, or earth shattering but because of it's easy-reading nature and the mark it leaves on you.
It isn't a hard going book. You can race through it or pick it up and put it down with ease. It's a good book if you want something meaningful but not overly complex. The storyline is good, and the messages hard-hitting. It's easy to forget how different the world was not too long ago.
The characters are lacking in dimension. They are almost caricatures of what they represent, and that is what prevents this book from going any further. That's where it's most disappointing, but at times that's what you need from a book.
It's well worth a read.